Dear Austin Homebrew Supply Guests,
Thank you for being a guest of Austin Homebrew Supply.
COVID19 is affecting us all – at home and at work. Austin Homebrew Supply is committed to the safety and well-being of our employees and guests. As Homebrewers, we know the importance of cleaning and sanitizing and have implemented new CDC recommended protocols, along with our current Health and Safety standards to help minimize risks.
Austin Homebrew Supply plans to continue shipping orders. With that said, we are monitoring the COVID-19 situation daily, following guidance from the CDC, local, state and federal regulations and will continue to reassess and adjust as needed.
Online/Distribution Update as of April 1, 2020:
Please expect a shipping delay of 3 to 4 days.
To help support a healthy and safe environment for our employees, associates, and guests, we have put in place enhanced protocols, including:
- Employees are to wash hands regularly throughout the day.
- Warehouse workspaces are being cleaned at regular intervals.
- We have limited the total number of people inside our facilities, following the CDC Guidelines.
- All of our departments are practicing social distancing.
- Importantly, we are asking that our employees stay home from work if they feel sick.
Please keep in mind that due to our employees following our COVID19 protocols, we will have more precautionary call-offs, which may delay order shipping. Our suppliers are also following similar protocols, which also may delay order shipping.
Retail Update as of April 1, 2020:
Retail locations are CLOSED for business. We are monitoring the COVID-19 situation daily, following guidance from the CDC, local, state and federal regulations we are going to close our Retail Locations to keep our staff and guests safe. We hope to reopen as soon as possible. This situation is continually changing and evolving and we will make changes as necessary.
We are committed to adhering to all CDC, state and local guidelines.
We are doing our best to keep our employees and associates as safe as possible from the coronavirus while preserving their jobs so they can buy groceries and keep a roof over their heads.
Our sales and customer service teams here at Austin Homebrew Supply will be happy to answer any questions you have. We appreciate your patience.
For inquiries about a recent order, please call: 313-277-2739, option 1
Most importantly, stay well, stay safe, drink a homebrew, and thank you for being a valued Austin Homebrew Supply homebrewer.
The Austin Homebrew Supply Team